Manufacturers

RETURN & EXCHANGE

Changed your mind? Not completely satisfied with your purchase ?We’ll gladly accept unworn, unwashed, or defective merchandise purchased on devilnight.co.uk for return or exchange after you receive the package in 3 days.

 

EXCHANGE POLICY

1.Ordered the wrong size or color? No worries! If you need the same item in a different size or color,contact us.

2.If you’d like to exchange your merchandise for a different item,it's okay,just conatct us.

 

Please note:

1.If you requested an item for exchange that we no longer have available, we’ll process a return instead. If this should happen, you’ll receive a return email to notify you about the return.

2.The shipping fee and reshipping fee need to be paid by customers.

 

RETURN POLICY

Do you want to return something? No problem!

1.You can return any item except customized items for a refund, within 3 days of receiving your original order.

2.We will only refund the amount you paid when you purchased the item,not including the shipping fee.

 

RULES OF EXCHANGE AND RETURN

1. Your requests must be received within 3 days after you received the package by email, otherwise we will not accept.

2. Must be in original condition - unworn, unwashed, unaltered, undamaged, clean and free of lint and hair - and must have the tags intact and attached.

3. For branding clothing,package was sent back to us without original packaging,we will charge £20 fee.

4.We try hard to accept all exchanges and returns, but if an item is returned to us broken, we don't accept exchange or return.

5. For customized clothing, we can not offer any exchange and return, please find a professional tailor to measure you and keep fit. But we can revise it for you if you can pay for shipping back fee and Tax fee.

6. We can not offer refund for sake of late remittance for your order. If you decide to order, please choose correct payment method according to your event date.

 

PROCESS FOR EXCHANGE AND RETURN MERCHANDISE

Step 1:

Send us an email within 3 days after you receive the package.Please include the following information

    Email address(used when placing the order)
    Order Number (your order number can be found on your confirmation email, shipment email).

If you'd like an exchange: The size or alternative item you would like in exchange.

Step 2:

Once we receive your email,we will check whether the items can be exchanged or returned.

We will reply you with the return address.

Important Note: For your protection, please send your return via a shipping service that can be tracked, such as Registered USPS, FedEx, or UPS. Please be sure to keep your receipt, as well as the tracking information associated with item(s) returned. We cannot guarantee refunds for returns sent via a non- traceable method.

Step 3:

Once received at our facility, your exchange or return will be processed within 3 to 5 business days. You will receive an e-mail notification confirming your exchange or return has been processed.Credits are processed upon confirmation and inspection of the return.


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